Improved Payments and Child Success (IMPACS) Program
The Improved Payments and Child Success (IMPACS) Program is an employment and case management program for noncustodial parents in Colorado who are struggling to pay child support. Through our service providers, Goodwill of Colorado, Hilltop Family Resource Centers, and Cornerstone Resource Center, we serve parents living in Adams, Baca, Delta, Denver, Jefferson, Kiowa, Larimer, Las Animas, Montrose, Prowers, and Pueblo counties.
How does IMPACS work?
There are two ways to participate in IMPACS:
Once you are connected to one of our service providers, the organization will determine your eligibility and work to understand your needs, challenges, and interests before creating an action plan to help you overcome any barriers you’re facing and find a job.
A referral to IMPACS or completion of the online enrollment form does not guarantee participation in the program. Prospective participants must meet eligibility criteria to be enrolled and sign a written Release of Information allowing child support services to make referrals to community partners.
IMPACS Eligibility Requirements:
- Has a child support case with a current order for a child under 18*
- Is the noncustodial parent on the case
- The child support case is managed by a participating county (Adams, Baca, Delta, Denver, Jefferson, Kiowa, Larimer, Las Animas, Montrose, Prowers, or Pueblo County).
- The case is not IV-E, meaning the Child Welfare Agency is not involved in the case
- Has a yearly household income (wages & benefits, UI, social security) under $75,000
- Is unemployed or underemployed but has the ability to work
*The child support case can be arrears only as long as the noncustodial parent has a child under 18 years old (can be on a different case, or in the home).
For questions about your eligibility for the IMPACS program, please talk to your child support caseworker.
Real support and real solutions for Colorado parents.
It’s important to stay on track with your child support payments, but we know life doesn’t always go as planned. That’s why IMPACS offers real solutions for the challenges parents face — from job support to specialized case management. Staff work with you to remove barriers, connect you to resources, and help you stay on track. All services are provided free of charge.
Our team is committed to helping you succeed. We offer:
- Personalized support
One-on-one conversations about where you are now and the steps to get your life back on track. - Employment and job training assistance
Help with job searches, training programs, and referrals to employers who are hiring. - Financial help for work-related costs
Coverage for training, equipment, tools, or license/certification fees that stand in your way. - Resume and interview preparation
Hands-on support to create or update your resume and practice interview skills. - Specialized case management
Work with your child support caseworker to prevent some of the automated enforcement actions, such as driver's license suspension. - Connections to community resources
Referrals to housing, health services, parenting classes, or other helpful programs. - Encouragement and ongoing guidance
Continued check-ins and support, so you never feel like you’re doing this alone. - Help with immediate needs
In some cases, we can provide support with essentials like food, rent, or car repairs.
Click to enroll in the IMPACS Program now!
IMPACS Research Reports
- Hear from IMPACS participants about how the program has positively impacted their lives.
“I couldn’t tell you thank you in person, or I would have cried. I haven’t ever received this kind of help before. You may think it doesn’t seem like much, but this means a whole lot to me.” (after receiving bike tires and food/hygiene bags) – Denver County participant
“I’ve been struggling to keep up with rent and bills, and the IMPACS program has been such a blessing in my life. Everyone I’ve spoken with has treated me with kindness and respect, and I truly feel they care about the people they’re helping. Thank you, IMPACS, for giving me hope and relief during such a difficult time.” – Denver County participant
“IMPACS is a blessing to me and very appreciated. My words can never express what you have done for me. Not to be all sappy, but people deserve to know the impact you are making in this life.” – Denver County participant
“You and this program are a VERY good use of state grants/programs…truly. Everyone wins…mom, dad, KIDS. I’m so indebted to you…thanks again 😇😇” – Jefferson County participant
“I haven’t ever gotten help like this before. Usually, I’m the one helping others, not receiving help. I also know that you really believe in me—and that’s a rare thing to find.” (after receiving an electric scooter for new employment) – Jefferson County participant
"When you go home at night, know that you make a difference." – Montrose county participant
