Make a Payment

By law, paying parents are required to pay court-ordered child support on time and in full.
 
If you have an order enforced by a county child support office and are unable to pay, please contact your local county child support office as soon as possible.

If you’re already registered to make an online payment, login to your Online Account.

How to Make a Payment

The Family Support Registry (FSR) offers several easy ways for you to submit child support payments.
 
Your Role:
The paying parent is known as the obligor. You have an eight-digit FSR account number to identify your account.
 
What do you need to make a payment?

  • Your FSR account number
  • Your name
  • The amount to pay for each FSR account, if you are paying multiple FSR accounts 

Payment Timeframes:
Payments are processed/cashed the same business day they are received. Payments are generally sent to the person receiving payment within two business days of receipt.
 
There are several ways you can make child support payments in Colorado. 

Free Options 

Single Check - Electronic Payment
  • Submit your online payment
  • No fee
  • One-time payment, which takes two business days to process
  • Please note: All electronic payment options have a five-business-day waiting period before the first payment is processed. After the initial setup, it will take the standard two days to process.
Mail a Payment

Please make checks and money orders (DO NOT SEND CASH) payable to - Family Support Registry or FSR. You must include:

  • Your FSR account number
  • Your name
  • Your court case number
  • The amount to remit for each FSR account, if you are paying multiple FSR accounts

Mail all payments to:
Family Support Registry
P.O. Box 2171
Denver, CO 80201-2171

Pay by Phone
  • Set up your pay by phone account by completing this Application for Pay by Phone. This process takes a few days and you will get a PIN to use to make payments. Your PIN will be sent in the mail.
  • Once you receive your PIN, make your payment by calling 303-299-9123 (local) or 800-374-6558 (toll-free) and follow the instructions for pay-by-phone. You can schedule your payment up to 30 days in advance.

Faster-to-Process Options 

Credit/Debit Card Payments

Please note as of January 10, 2024: we have changed credit card vendors. Value Payment Systems (VPS) is no longer handling credit and debit card payments.

Credit and debit card payments can be made through the Credit Card Payment Website.
 
The credit card company will charge a service fee based on the payment amount.

To make a credit or debit card payment you will need:

  • A valid email address 
  • Obligor’s name
  • Obligor’s social security number
  • Obligor’s FSR account number

If an obligor does not have a Social Security Number they can call FSR Customer Service at 303-299-9123 (local) or 800-374-6558 (Nationwide) for a solution.

Mobile/E-Wallet Payments

Apple Pay, Google Pay, PayPal, and Venmo* can now be used to make payments through the Credit Card Payment Website.

At the end of the transaction, you will choose your payment method. Your payment choices will include a credit or debit card, Apple Pay, Google Pay, Paypal, or Venmo. 

The credit card company will charge a service fee based on the payment amount.

To use a mobile/e-wallet payment method you will need:

  • A valid email address 
  • Obligor’s name
  • Obligor’s social security number
  • Obligor’s FSR account number

*When making a payment through Venmo, you must use a Safari (iOS) or Chrome (Android) browser.

If an obligor does not have a Social Security Number they can call FSR Customer Service at 303-299-9123 (local) or 800-374-6558 (Nationwide) for a solution.

Pay by Text

You can use your smartphone to make payments with your debit or credit card through Pay by Text. With this option, you can make one-time payments or set up recurring payments on your card.

Visit the Credit Card Payment Website, log in to your account (or register if you are a new user), and opt-in for Pay by Text. Follow the instructions to add a credit or debit card to your account. On the day your payment is scheduled, you will get a text message notification and you can authorize the payment by texting a code.

The credit card company will charge a service fee based on the payment amount.

PayNearMe (Not available after 10/31/2024. Please see MoneyGram or Payment Kiosks for cash payment options.)

Not available after 10/31/2024. Please see MoneyGram or Payment Kiosks for cash payment options.

MoneyGram

Child support payments can be made at any MoneyGram location. A service fee will be charged for each payment. Find a MoneyGram location near you.
 
To make a MoneyGram payment you will need the following information:

  • Biller name: CO Family Support Registry
  • Receive code: 14651
  • Obligor's name or SSN
  • Obligor's FSR account number

Pro Tip: If you sign up for online or phone payments before your first payment, you can access these services any time without additional wait times.

Payment Kiosks

Child support payments for Colorado cases can be made at a payment kiosk. Payment kiosks are available in Adams, Arapahoe, Denver, El Paso, Jefferson, Larimer, Morgan, and Weld County. See below for locations and available hours. Payment kiosks are usually located in the main lobby or entryway of the building.

Accepted forms of payment may vary by county. Most payment kiosks accept cash and credit card payments. Depending on the kiosk, a service fee may be charged.

Adams County

Arapahoe County

Boulder County

  • Location: Boulder County Human Services Department, 529 Coffman St., Longmont CO 80501 
  • Hours Available: 8:00am-4:30pm, Monday-Friday
  • Service Fee: Yes, for credit card payments.

Denver County

El Paso County

Jefferson County

Larimer County

Morgan County

Weld County

  • Location: Weld County Division of Child Support Services, 822 7th ST, Greeley, CO 80631
  • Hours Available: 8:00am-5:00pm, Monday-Friday
  • Service Fee: Yes, for credit card payments.

Free Automatically Recurring Options

Recurring Automatic Withdrawal (RAW)
  • No fee
  • Set up to be withdrawn at least once per month
  • Sign up now

Payment Records

The FSR can provide a legal record of all payments received for your account. You can access this information by logging in or creating your account here: Online Account.
 
You can also request a copy by emailing cdhs_fsrcustomerservice@state.co.us or by calling 303-299-9123 or 1-800-374-6558.
 
For questions on enrolling in electronic payment options, changing an option or missing/lost payments, please call the Family Support Registry at 303-299-9123 or 800-374-6558.