Closing a Case

A child support case may be closed when:

  • An obligation ends and the paying parent has paid all current and past due child support
  • A county child support office has been unable to create or enforce an order
  • A paying parent or the person receiving payments cannot be found
  • The person who signed up for child support services requests it

The local county support office may send a letter to the paying parent and the person receiving payments 60 days before closing the case. If new information about a case is ever received, it may be reopened.